Privacy Policy for QuickCart

Effective Date: 26 January 2025
Last Updated: 23 March 2025

Welcome to QuickCart! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our Quick Commerce & E-Commerce services.

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By using QuickCart, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of information to improve your shopping experience, including:

1.1 Personal Information (Provided by You)

• Name
• Email Address
• Mobile Number
• Delivery Address
• Payment Information (Credit/Debit Card, UPI, Wallets, etc.)
• Profile Information (Username, Preferences, Wishlist, Order History, etc.)

1.2 Automatically Collected Information

• Device Information (IP address, browser type, operating system)
• Location Data (If location services are enabled)
• Usage Data (Page visits, search queries, browsing behavior)
• Cookies & Tracking Technologies (To enhance user experience and analytics)

1.3 Information from Third Parties

• Social Media Logins (Google, Facebook, Apple, etc.)
• Payment Gateways & Financial Institutions (For transactions)
• Logistics & Delivery Partners (For order fulfillment)

2. How We Use Your Information

We use the collected data for:

• Order Processing & Smooth Delivery – Ensuring quick and accurate order fulfillment.
• Account Creation & Management – Personalizing your user experience.
• Personalized Recommendations – Suggesting relevant products and offers.
• Customer Support & Dispute Resolution – Assisting with queries and complaints.
• Marketing & Promotions – Sending you special deals and updates (you can opt-out anytime).
• Fraud Prevention & Security – Protecting against unauthorized access and fraudulent transactions.
• Legal & Regulatory Compliance – Meeting government and legal requirements.

3. Data Sharing & Third-Party Involvement

We may share your information with:

• Logistics & Delivery Partners – To deliver your orders efficiently.
• Payment Processors & Financial Institutions – To securely process payments.
• Business Partners & Sellers – To fulfill marketplace orders.
• Customer Support Services – To provide better assistance.
• Government Authorities (if required) – For legal and security reasons.

We do NOT sell your personal data to third parties.

4. Data Storage & Security Measures

• Your data is stored on secure cloud servers with advanced encryption.
• We use end-to-end encryption for payment processing and sensitive transactions.
• Regular security audits ensure protection against cyber threats.
• We follow GDPR and CCPA standards for data security and user rights.

5. User Rights & Data Control

You have full control over your personal data. You can:

5.1 Access & Update Your Information

• Edit your name, email, phone number, and address in your profile settings.

5.2 Delete Your Data

• You can delete your profile and order history within the app.
• To request complete deletion of your account and data, contact us at 01568 299 009.

5.3 Opt-Out of Marketing & Tracking

• Unsubscribe from promotional emails and notifications anytime.
• Manage cookie preferences through browser settings.

6. Cookies & Tracking Technologies

We use cookies and tracking for:

• Session Management – Keeping you logged in securely.
• Analytics & Performance – Understanding how users interact with QuickCart.
• Personalized Ads & Offers – Providing deals based on your interests.

You can disable cookies from your browser settings, but some features may not work properly.

7. Compliance with Data Protection Laws

We comply with major privacy laws, including:

• General Data Protection Regulation (GDPR) – Protecting European users' data.
• California Consumer Privacy Act (CCPA) – Providing rights to California users.
• Information Technology Act (India) – Ensuring lawful data processing in India.

If you have concerns about data privacy, contact us at +91 8062180157.

8. Updates to This Privacy Policy

QuickCart reserves the right to:

• Modify, add, or remove any terms of this Privacy Policy without prior notice.
• Updated terms become binding immediately upon publication.

We encourage users to review this policy regularly for updates.

9. Contact Us for Privacy Concerns

For any questions, complaints, or data requests, contact:

• Phone: +91 8062180157
• Email: support@quickcartapp.in

Thank you for trusting QuickCart! Your privacy is our top priority.